Frequently Asked Questions
Everything you need to know about LAYR Golf products, orders, shipping and support.
LAYR Golf is focused on thoughtfully designed golf accessories that make the small details of your round feel more organized, considered and enjoyable.
Our products are intended for golfers who appreciate functional accessories with a clean, considered approach to design—whether you are new to the game or spend every week on the course.
Check the product description, specifications and imagery on each product page to compare features and intended use. If you are still unsure, contact us before ordering and we will be happy to help.
Available specifications, dimensions, materials and other important product information are listed on the relevant product page. We recommend reviewing those details before placing your order.
Care requirements can vary by product and material. As a general rule, keep accessories clean and dry, remove dirt after your round and avoid unnecessary exposure to harsh chemicals or extreme conditions. Follow any product-specific care instructions provided.
Golf accessories can make an easy gift for golfers of different experience levels. Review the individual product details before ordering if you are choosing an item for someone else.
Join the LAYR Golf email list to receive brand updates, product launches, restock information and other announcements when available.
Current order processing and delivery information will be shown through the store where applicable. Once your order has been prepared for shipment, you will receive the available shipping confirmation details.
Available shipping methods, rates and estimated delivery information are determined by your destination and the shipping options available for your order. Review the information shown during checkout before completing your purchase.
Available shipping destinations are displayed during checkout. If your country or region is not available as a shipping destination, we may not currently be able to deliver there.
When tracking is available for your shipment, the relevant tracking information will be included with your shipping confirmation so you can follow the delivery progress.
If you need to change or cancel an order, contact us as soon as possible. We will do our best to help, but changes cannot be guaranteed once an order has entered processing or shipment.
Please review the current LAYR Golf return policy before sending an item back. The policy will explain eligibility, conditions and the steps required to request a return or exchange.
Contact us as soon as possible with your order information and clear photos of the item and packaging where relevant. Our support team can review the issue and advise you on the appropriate next step.
Use the contact information or contact form provided on the LAYR Golf website. For questions about an existing order, include your order number so the team can assist you more efficiently.